Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items due to quality issue are eligible for free return, other reasons may be charged a calculated shipping fee.
To start a return, you can contact us at info@volcora.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@volcora.com .
Visit our Return & Refunds Policy for details.
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A high-speed, compact thermal receipt printer engineered for demanding retail and hospitality environments. Designed with flexible paper output, strong memory performance, and broad POS compatibility.
| Overview | |
|---|---|
| Model | 500218-OC |
| Color | Black |
| Printing | |
| Print Method | Direct Thermal |
| Print Speed | Up to 350 mm/s |
| Resolution | 203 dpi |
| Print Width | 72 mm (default), 80 mm (max) |
| Paper Output | Top or Front (adjustable) |
| Paper Separator (Option) | 58 mm or 80 mm |
| Connectivity | |
| Interfaces |
USB + RS232 + LAN USB + RS232 + LAN + Bluetooth USB + RS232 + LAN + Wi-Fi |
| Paper & Media | |
| Paper Type | Thermal Receipt Paper |
| Paper Width | 58 mm or 80 mm |
| Paper Thickness | 0.04 – 0.08 mm |
| Max Roll Diameter | 82 mm |
| Paper Loading | Easy paper loading |
| Paper Cut | Auto-cutter (half cut) |
| Sensors | |
| Detection | Lack of paper detection, open cover detection, overtemperature detection |
| Power | |
| Input | AC 100–240V, 50/60Hz |
| Output | DC 24V / 2.5A |
| Memory | |
| Input Buffer | 8 MB |
| NV Flash | 256 KB |
| Fonts & Languages | |
| Font A / B | 12×24 / 9×17 |
| Chinese | GB18030, BIG5 (24×24 dots) |
| Japanese / Korean | Japanese JIS, Korean KSC5601 |
| User-defined | Supported |
| Barcodes | |
| 1D | UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN8), CODE39, ITF, CODABAR, CODE93, CODE128 |
| 2D | PDF417, QR Code |
| Reliability | |
| Print Head Life | Up to 150 km |
| Cutter Life | 2,000,000 cuts |
| Operating Environment | |
| Working | 5°C – 45°C, 10% – 90% RH |
| Storage | -20°C – 60°C, 10% – 90% RH |
| Physical | |
| Dimensions (D×W×H) | 129 × 128 × 131.6 mm |
| Net Weight | 1 kg |
| Gross Weight | 1.7 kg |
| Software Support | |
| Emulation | ESC/POS, Star |
| Drivers | Windows XP / Vista / 7 / 8 / 10 / 11, WinCE, OPOS, JPOS |
| SDK | Android, iOS |
| In the Box | |
| Included Accessories | USB data cable, power adapter, power cord, user manual, CD, paper roll |
Note: Interface options vary by selected configuration. Please confirm Bluetooth or Wi-Fi requirements before ordering.
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