Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items due to quality issue are eligible for free return, other reasons may be charged a calculated shipping fee.
To start a return, you can contact us at info@volcora.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@volcora.com .
Visit our Return & Refunds Policy for details.
Buy More, Save More!
Buy 10+ and Save 10%! Limited Time Offer.
Discount applies at checkout. Terms and exceptions apply.
Not applicable on softwares and accessories.
A fast, reliable thermal printer designed for modern POS environments—supporting linerless media, flexible connectivity, and long-life components for busy front counters and kitchens.
| Overview | |
|---|---|
| Model | 500220-OC |
| Color | Black |
| Key Features | Supports linerless labels & receipts; anti-adhesive roller design; built-in paper detection sensor; Square-compatible, stable performance |
| Printing | |
| Print Method | Direct Thermal |
| Print Speed | 2–6 in/s (adjustable); ESC: 160 mm/s |
| Resolution | 203 dpi (8 dots/mm) |
| Printing Width | 72 ± 0.2 mm (Max) |
| Discharge Direction | Output paper on top |
| Paper Separator (Option) | 72 ± 0.2 mm (Max) |
| Interfaces | |
| Connectivity Options | USB + LAN + Serial or USB + LAN + Serial + Wi-Fi / Bluetooth |
| Paper Handling | |
| Paper Type |
Linerless thermal label roll; Continuous thermal label roll (with backing paper); Thermal receipt paper |
| Paper Width | 80 mm / 58 mm / 40 mm |
| Paper Thickness | 0.06–0.10 mm |
| Roll Diameter | OD: 80 mm |
| Paper Load | Easy paper loading |
| Paper Cut | Automatic paper cutting |
| Detection (Sensors) | |
| Sensors | Print head temperature sensor; print head position detection; paper exists detection |
| Power | |
| Input | AC 100V–240V, 50/60Hz |
| Output | DC 24V / 2.5A |
| Memory | |
| Input Buffer | 2M |
| NV Flash | 4M |
| Fonts | |
| Font A | 12×24 |
| Font B | 9×17 |
| Chinese | GB18030, BIG5 24×24 dots |
| Japanese/Korean | Support (Optional) |
| User-defined | Support |
| Barcodes | |
| 1D | UPC-A / UPC-E / JAN13(EAN13) / JAN8(EAN8) / CODE39 / ITF / CODABAR / CODE93 / CODE128 |
| 2D | QR Code |
| Reliability | |
| Printing Head Life | 100 km |
| Cutter Life | 1,000,000 cuts |
| Physical Characteristics | |
| Working Condition | 0°C–45°C, 10%–90% RH (non-condensing) |
| Storage Condition | -10°C–50°C, 10%–90% RH |
| Dimensions (D×W×H) | 195 × 151 × 145 mm |
| Net Weight | 1.34 kg |
| Gross Weight | 2 kg |
| Kitchen / Indicators | |
| Status Support | Power / Paper / Error |
| LED & Beeper | LED indicator light; beeper: without |
| Hanging Device | Equipped |
| Software | |
| Emulation | TSPL, CPCL, ESC/POS |
| Driver | Windows XP/7/8/10/11, macOS, Linux |
| SDK | Android, iOS, Windows |
| In the Box (Accessories) | |
| Included | USB data cable, power adapter, power cord, user manual, CD, paper baffle, paper roller, paper roll |
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