High Speed 4" Thermal Label Printer - V-LBPTZ Series - USB/Ethernet

LIFETIME WARRANTY POLICY & GUIDELINES

Our warranty is a way of pledging excellence in the quality of our products. It is a way of protecting our customer’s investments and continuing product improvement. Mostly, our warranty is a way of extending our dedication to our customers.

LIFETIME WARRANTY

Volcora warranty obligation: We pledge to repair or replace, at Volcora’ option, any Volcora product or component that is defective in material or workmanship for as long as you, the original purchaser, own it. This warranty is subject to the provisions below.

WARRANTY SUBJECT TO EXCLUSIONS

Exclusions pertaining to this warranty are as follows but are not limited to:

• Product or product components utilized with the intent to rent or lease.
• Freight damages: Volcora is not liable for any product damages sustained during shipping or handling operations not initiated by Volcora. Volcora reserves the right to review and address product distribution matters separately.
• Normal wear and tear.
• Product negligence: A product is not considered defective upon improper installation, or misuse of the product or its components.
• Alterations or attachments to the product that were not approved by Volcora.
• Use of non-multiple shift products for multiple shifts.
• Products used for rental purposes.
• Lost or stolen key and related damage (ie. force open, damage of lock inserts, etc)

Volcora's warranty obligation is limited to normal use upon receipt of our products.

Normal commercial usage for Volcora products is defined as the equivalent of a single shift, forty (40) hour work week. 

WARRANTY PROCEDURES

Please follow the warranty procedures described below to ensure apt and responsive service.

1. Once a defect has been discovered, the original purchaser must contact Volcora Support at support@volcora.com or authorized reseller immediately (within 30 days of defect detection), in writing with images or videos, date, model number and original receipt (if applicable) from the product(s) in question.
2. Upon inspection of the product(s), Volcora will collect all relevant information necessary for review of the request.
3. Product replacement, replacement parts and repairs will be authorized by a Customer Care representative if acknowledged to be necessary under product warranty eligibility conditions.

*Warranty Terms and Policies are subject to change by Volcora at any time without prior notice. For more information, please contact support@volcora.com. 

 

SLEEK & COMPACT DESIGN -The thermal shipping label printer's compact design is perfect for space-constrained areas, providing high-quality label printing while fitting into tight workspaces. It can produce a variety of labels, including address, shipping, mailing, file folder, barcode, stickers, and name tags. With a built-in paper bin and support for paper rolls up to 3 inches in diameter, this printer is reliable for uninterrupted printing, reducing the need for frequent paper replacement.

COMPATIBLE with A BROAD RANGE of PLATFORMS - The label printer seamlessly integrates with major e-commerce platforms such as Amazon, Etsy, and eBay, and popular shipping carriers like USPS and FedEx, simplifying the label creation process and enabling efficient printing of shipping labels. Its compatibility with Windows, Linux, and Mac operating systems, along with its ability to emulate Zebra ZPL, ensures that it is accessible and convenient for users of various workflows and platforms.

EFFICIENT, INK-FREE HIGH SPEED PRINTING - The direct thermal label printer's ink-free printing process ensures businesses can produce labels without worrying about running out of ink, which reduces delays and boosts output. With high-speed printing capabilities of up to 72 labels/s, businesses can produce labels efficiently. Additionally, the printer's high resolution of 203dpi ensures that barcodes and text are easily scannable, producing clear and crisp labels that meet industry standards.

VARIABLE LABEL SIZE CAPABILITIES - The label printer offers flexibility in handling various label sizes and formats with its ability to accommodate widths from 1 to 4.56 inches and lengths of up to 70 inches. It also supports various label types such as roll, fan-fold, continuous print, gap, black mark, and punch hole. Equipped with sensors like gap, cover opening, and black mark sensors, it ensures accurate and reliable label printing, regardless of label type or printing conditions.

EASY SETUP & TECH SUPPORT - The shipping label printer comes with a driver included for hassle-free installation on Windows, Linux, and Mac operating systems. Alternatively, users can scan the QR code on the manual or visit the support site to download the driver and tools. Our U.S. based customer support is also available for any technical assistance. Plus, all Volcora products come with a limited lifetime warranty so you can purchase with peace of mind.